BOUCHERON Store Manager
Boucheron - Fixed Term (Fixed Term)
Shanghai - Mainland China
How you will contribute
Sales Achievement
- To develop the overall strategies and initiative for daily shop operations and management
- To ensure sales target (monthly/ yearly) is achieved
- To maximize sales by attracting new customers, and public relations.
- To uphold excellent quality, in conjunction with efficient and friendly high-standard of customer service delivery
- To establish and implement action plans in cooperation with commercial team
- To aware of local & surrounding trading environment and its impact on the sales
- To coordinate in-store & promotional events with marketing
- To ensure smooth execution of services taken places at shop and sustain premium brand image
Staff Management
- To train and discipline the staff to reflect business strategy and meet sales goals
- To manage, coach and motivate staff to achieve sales goals and to perform an excellent customer service at all times
- Assist in recruiting, training and retaining talents to meet the needs of business
CRM / Clientele Management & Development
- To develop a quantitative and qualitative boutique database through KPIs, daily approach and tracking
- To analysis a proper CRM follow up system to reflect business strategy and meet sales goals through proper use of these data
- To develop a new High Jewelry VIP clientele through support from commercial team
Inventory Management
- To ensure safety and security are all in place including stocks and manpower
- To ensure proper inventory mix matching to market needs by regular feedback
- To monitor merchandise assortment on a regular basis
- To manage healthy stock level and product mix to reflect sales and customer demands
Visual Merchandising
- To follow proper visual presentation guidelines from HQ to project the brand image and benefit sales through better display presentation
- To make sure timely window and interior display changes pro-actively to feature various new items and create excitement
- To maintain the highest standard of housekeeping (sales floor and back office)
- Administrative Management
- To oversee all facts of store operation including payroll, billing, daily and month-end reports, bank statements and sales reports to head office/accounting
- To control invoices and meet budgetary goals
- Landlord and vendors relationship and management
Who you are
Experience, business and technical skills
- Above 5 years of sales leading experiences in luxury industry
- Strong sales driving skill
- Good team management skill
- Good English in both spoken and written
Soft skills:
- Open, passionate, with good communication skill
- Able to work under pressure
Why work with us?
This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time
- 亚洲
- Mainland China
