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BRIONI Bespoke Ambassador

Brioni - Regular
Hong Kong SAR - Hong Kong SAR

About us Founded in Rome in 1945, Brioni is recognized as the world’s most prestigious menswear luxury house. We develop and manufacture sartorial ready-to-wear, leather goods, shoes and eyewear with an unparalleled level of craftsmanship. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

ROLE & MISSION

The Bespoke Ambassador, based in a Brioni key Store, reports hierarchically to the Store Manager and functionally to the Bespoke Manager. He/she is a Sales Advisor specialized in Bespoke and formalwear. In the store he/she is the point of reference for the execution of sales and clienteling action referred to formalwear, with the objective to further reinforce existing clients loyalty to the Brand; the person provides in-store VIP appointments and drive potential external business to recruit new potential customers.

Main activities are related to:

  • Identifying the potential of the Store, aligning and monitoring his/her Store to deploy the right actions to maximize formalwear business results and KPIs.

  • Creating, developing and cultivating a network of contacts (hotels, personal shoppers, tour guides, wedding planners) able to bring concrete business results and enhance Brand image.

  • Working closely with the tailor, manages in-store events, specific in-store clienteling actions and VIP service to approach new potential customers and to maximise the potential of existing customer base.

  • Regularly reinforcing and following up the Bespoke training, making sure every Sales Advisor knows and applies with confidence the basic of formalwear and Bespoke when interacting with the customer

  • Maintaining a high level of housekeeping in the Bespoke area, making sure fabrics are updated regulary and mastergarments are maintained; making sure that Bespoke Visual Merchandising standards are maintained consistently.

  • Collecting feedback - about product, customer, competitors - from the floor and connecting with Bespoke Director to consequently design and deploy Store-specific actions or to make Bespoke processes smoother and more efficient.

REQUIREMENTS

  • Bachelor Degree or similar

  • At least 5 years of experience in Retail and formalwear

  • English and local language, another language is a plus

  • Knowledge of Retail processes, markets, network and competitors

  • Knowledge of luxury in-store and outdoor customer experience

  • Knowledge and passion of sartorial culture

  • Knowledge of Clienteling techniques

COMPETENCIES

  • Business acumen and customer focus

  • Planning/Organization and Execution

  • Impact and influencing

  • Networking and relationship building

Why work with us?

This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.

Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • 亚洲
  • Hong Kong SAR
申请

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