GUCCI Store Operations Manager
Gucci - Regular
Tokyo - Japan
STORE OPERATIONS TEAM MANAGEMENT
- Plan and execute monthly in store operation managers meeting to train staff members so that they can run the stores by their own with operational excellence. Give feedback to ARD/RM and collaborates with them for the development
- Review and optimize store operations organization structure collaborating with ARD/RM and report to ROAD
- Support creating store operation bible for standardizing in store operations with consistency.
- Work close with ARD/RM and cross functional coordination to deliver solutions for the issues defined
- Ensure smooth roll outs for all the projects to achieve its goal
BOH EFFICIENCY/ STOCK MANAGEMENT
- Ensure BOH space is maximized and controlled, so the damage on the stock is minimized while the store inventory is kept in the best conditions at all time
- Conduct monthly shrinkage call to achieve shrinkage target=0. Support store team to come up with effective action plans to prevent any loss in the store
- Work with Inventory control team in finance to make sure scheduling physical inventory, follow up the results and report with action plans to improve.
- Visit stores on regular basis to ensure operational excellence in the store. Give feedback to the SM/ RM/ ARD to improve. Submit the visit report to ROAD
LEDERSHIP/ PEOPLE MANAGEMENT AND DEVELOPMENT
- Conducts regular review and provides constructive feedback on subordinate’s performance through monthly touch base and year end appraisal, defining individual development plans
- Builds cohesive relationships with other team members, and stores to sustain a positive working environment in which people want to do their best and to be supportive of goals.
- Establishes and develops effective professional relationships with external and internal business providers
- Identifies and develop individuals with potential in order to satisfy future organizational needs
- Exhibits reverence and passion for Gucci, demonstrating enthusiasm and pride in working at Gucci upholding the brand image and representing the company in any situations
- Full time