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KERING APAC Retail & Greater China Store Technologies Manager

Kering - Fixed Term (Fixed Term)
Shanghai - China

APAC Retail & Greater China Store Technologies Manager About us Kering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Ready to Wear (RTW) Business Unit is dedicated to the product development and the production of the RTW collections for most of our brands, creating and manufacturing them like pieces of art with the highest attention to detail. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.  We are currently seeking an IT Business Analyst, Greater China ( Retail IT Operation Excellence) who will report to the Application Manager, Great China as part of our dynamic team in China, Hong Kong and Taiwan.

Your opportunity

  • This position will provide consultation and 2nd-level support services on the global/regional/local business processes and applications to the Greater China business units.
  • This position will mainly focus on Sales Processes / Applications and Store Technology, but will also need to support some other processes such as Finance, HR, Supply Chain, etc.

How you will contribute

  • Work closely with business users to understand business processes and requirements
  • Develop and maintain business process maps
  • Design and propose application changes and/or new application requirements to address business needs and pain points, with proper functional specifications
  • Manage and evaluate internal/external application vendors on technical design, delivery and support
  • Develop and coordinate application test plans and test cases, and facilitate test sessions (for technical tests, regression tests, UATs)
  • Develop, coordinate and implement regular/project-based application training plans, training sessions and training materials
  • Provide ongoing application system maintenance and problem resolution
  • Provide Level 1 and Level 2 support on business applications
  • Develop and maintain knowledge base of business applications
  • On-site support (GREATER CHINA) and overseas travel may be required
  • Other duties and assigned

Who you are

         Experience, business and technical skills

  • Hands-on experience in retail applications, such as POS, store portal, store PDA/iPad apps, retail back-office applications, etc.
  • Strong business sense and business operational experience
  • Team-/customer-oriented attitude and working style
  • Ability to work independently and under minimum supervision
  • Ability to work under pressure and to meet tight deadlines
  • Excellent analytical and problem-solving skills
  • Good communication skills and fluency in both spoken and written English and Chinese
  • Familiar with new technology.
  • More than 8 years’ experience including 3-5 years in retail industry

Soft skills:

  • University degree in IT, Business Information System or equivalent
  • Minimum 8-year experience in IT, with at least 5-year experience in retail business analysis (luxury retail preferred)
  • Any Retail system certification is a plus

Why work with us?

This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • 亚洲
  • China
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