Assistant Operations & Infrastructure Manager, China About us A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.” In 2017, Kering had nearly 29,000 employees and restated revenue of €10.816 billion. Your opportunity This is a position based in China with primary responsibility to manager outsourced regional IT Infrastructure for Asia Pacific Region. The O&I manager will be responsible for overall O&I projects and end-to-end O&I service deliveries in China. He / She is leading the China O&I team based in Shanghai offices to deliver global and regional projects in Systems, Network, Security, Workplace and Collaboration solutions to business users. This person must be very collaborative, working closely with business units, brands within the group and the Kering Technologies teams globally. He / She will be acting as the O&I key point of contact with other functional areas within Kering Technologies, performing as “One Team” to support business initiatives and actives within the region.

How you will contribute

• Manage to deliver solutions in Systems, Network, Security, Workplace and Collaboration for  CHINA
• Coordinate with Global/Regional teams, external vendors and key stakeholders to roll out Global/Regional/Local IT infrastructure projects
• Provide Level 2 support on systems, network and security areas to Kering Technologies teams and brands business units
• Manage lifecycle of IT server and network related assets (for hardware and software, from acquisition to disposal)
• Manage O&I CHINA team, in providing comprehensive, coordinated and integrated service to business users
• Responsible to plan, propose, track and maintain O&I budget for CHINA, ensure procurements are undertaken in accordance with the corporate procedure and policies
• Adopt and support IT Security policies and standards, ensuring that appropriate procedures are put in place to safeguard corporate data
• Regular communications with business stakeholders to present project deliverable, operations KPI, understand business needs and implement improvement plan.
• Regular visit to stores and offices in the region to ensure infrastructure are working properly, gathering user feedback and provide quick fixes and long term improvement if needed.
• Work on cloud architecture design and cloud architecture solutions to meet the strategic needs of the Brands in CHINA
• Perform hands-on configuration, adaption process and develop well-informed Cloud strategy, infrastructure management and maintenance process with IT Project Management Team
• Respond to IT infrastructure technical and security local regulatory compliance in a professional and timely manner
• Other duties as assigned

SKILLS, KNOWLEDGE AND EXPERIENCE

• Good knowledge of network technologies MPLS, VPN, Wifi and VoIP with tracked record to manage large scale of WAN services
• Good understanding of datacenter domains on Servers, storage, Operation systems, virtualization, backup and security
• Knowledge of cloud solutions and good understanding of IaaS and SaaS
• Good knowledge of workplace and office automation management, hands-on experience on supporting directory services and collaborative tools.
• Effective team management and supervisory skills, able to take leadership and driving for team deliverables

• Strong interpersonal communication skills with good sense of customer service, able to deliver effective presentation and communicate to stakeholders.
• Strong judgement and decision-making skills, including analytical, critical thinking and complex problem solving.
• Strong written and verbal English skills
• Able to manage complex projects with effective budget, resource, time and vendor management
• Must be well organized and able to work under pressure
• Ability to work under pressure and to meet tight deadlines
• Flexible approach to working hours, some travel is required
• Hands on experience and knowledge with popular clouds like Alicloud and AWS China is highly beneficial
• Hands on experience and knowledge on China infrastructure and security policy

Who you are

• 12+ years relevant working experience with enterprise systems, network and security, preferably in retail.
• University degree in Engineering, Computer Science, IT related field, Master’s degree would be preferred 
• Professional Certificates in MCSE and CCNP are required, candidate with CISSP, ITIL, PMP/PRINCE2 certificates is preferred

Why work with us?

This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.