BALENCIAGA - Retail Coordination Manager

The Retail Coordination Manager acts as trusted partner of the Retail Director to deploy the retail strategy across the countries under her/his perimeter. S/He constantly provides recurrent and ad-hoc analysis on business performance at country/store level and identify trends, potential areas of concern and action plans.

How you will contribute

• Ensure that all business reports and relevant follow-up, are completed on time and delivered to management team ;

• Work closely with Retail Managers and Store Managers and support them with general queries ;

• Partner with Client Engagement Team and Retail Director to cascade clienteling guidelines and initiatives and follow up on KPIs and Team performance ;

• Ensure Client Engagement tools and reports are properly understood and used across the network ;

• Analyze CRM KPIs on a regular basis and suggest action plans to maximize performance ;

• Ensure Client Data Base is properly managed and up to date across the network ;

• Ensure local retail coordinators have the correct level of skills and knowledge of the different softwares to analyze business ;

• Follow up and monitors sales vs Budget and Finance ;

• Support top management meetings with key external stake holders with presentation and analysis.

Who you are

• 4-6 years experience in luxury retail environment (head office and store) with an international exposure ;

• Able to conceive and drive messages and projects ;

• Capacity to deliver presentation to Top management with relevant content ;

• Business oriented, confident in managing database/figures, and conducting data analysis ;

• High understanding of luxury environment and competitors ;

• Excellent skills in Excel/Power Point is a must and overall strong computer skills.

Why work with us?

This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Merchandising Team in a global Luxury Group that offers endless possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.