BOTTEGA VENETA Sales Associate (Footwear)
Bottega Veneta - Regular
London - United Kingdom
We are currently seeking a Sales Associate to join our team within Harrods Shoe Heaven, reporting into the Multi-site Store Manager.
To maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our on brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.
How you will contribute
- To develop and maintain good product knowledge and provide excellent customer service.
- An understanding of current products, trends and collections and ensuring that customers are informed and aware.
- To replenish stock and maintain high standards of merchandise and product presentation.
- Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
- Keep up to date with customer requirements and operating procedures.
- Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
- To ensure that all procedures and policies are understood. To carry out work according to those standards.
- Personal appearance and presentation must be strictly in line with company standards.
- Adheres to Security and Health and Safety regulations.
- Opening & closing the Store according the needs of the business, in line with Company security rules.
- To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.
Who you are
- Must have relevant experience in a similar role
- Experienced in networking. A client portfolio for Central London would be considered a plus
- Experience in a customer service role with face-to-face customer contact
- Ability to adapt to frequent change and a high-pressure environment
- Ability to initiate contact and communication
- Motivated by being a team player with a common goal
- Excellent Communication and interpersonal Skills with the ability to build and maintain relationships
- Able to work in fast paced environments
- A strong team player and considerate of colleagues
Why work with us?
As part of the Kering Group, we are a fair, positive and creative entity. Our mission is to attract different talents, who recognize these primordial values, and who are driven by the desire to develop them within this group luxury and lifestyle, without ever compromising them. At Bottega Veneta, we are interested in the result of individual efforts. We identify, nurture and develop all kinds of talents, offering multiple resources and learning opportunities to optimize our professional growth. Dedicated to deepen creativity and innovation, we encourage the learning of know-how while helping professional development.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time
- United Kingdom