BOTTEGA VENETA Supervisor (m/f/d) Duesseldorf

We are currently seeking a Supervisor who will report to the Store Manager as part of our dynamic team in Düsseldorf department store.

How you will contribute

• Finalize sales targets achievements in line with company strategy
• Use effective selling techniques to maximize the business potential of the stores
• Contribute to build team working sharing information and best practices
• Collect and update customer information to ensure an efficient use of CRM and Client Book
• Uphold respect of the company standards and procedures
• Keep stock info updated and follow store-to- store transfer request procedures
• Cultivate customer relationships
• Deliver excellence in customer service in alignment with the company standards
• Identifies and evaluates deeply people’ strengths and areas of improvements based on observation and measurable results. Gives effective feedback to obtain skills and performance improvement.
• Is in charge of delivering the monthly touch base with the supervision of the ASM or SM
• Guarantees the all procedures are properly followed when SM or ASM are not there
• Lead by example on the selling ceremony and recruit and develop clients
• Be point of contact for the HO and Harrods partners.

Who you are

• Native speakers as an advantage
• Work experience at least 3 to 5 years
• Excellent customer and service attitude and high flexibility to adapt to several types of Customers
• Dynamic and motivating personality who can transfer their passion for our brand and products to customers and employees
• Retail experience preferably in fashion & luxury contexts
• Capacity to work in a fast moving, dynamic and stressing environment
• Proactive approach, keen sense of urgency and preparedness
• Good analytic skills and ability to drive business results through KPI's
• Exhibits positivity, is able to influence others, listens and provides effective support to colleagues, has the ability to adapt to different and multicultural personalities.     
• Strong communication skills and team-player mentality
• Commercial results orientation

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.