We are currently seeking a Keyholder, who will report to the Store Manager, South Coast Plaza

How you will contribute:

• Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives

• Will have opening and/or closing responsibility

• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records

• Provide excellent service through continued commitment to our Service Values and Standards 

• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company

• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested

• Comply with all company policies and procedures

• Maintain an environment where all associates are treated fairly and with dignity and respect

Your Skills and Experience:

• 3-7 years of previous retail sales experience in a customer service related field; preferably a luxury environment

• Ability to consistently achieve and exceed sales goals and KPI’s

• Builds and maintains a loyal client following

• Has a genuine interest in fashion and follows industry trends/news

• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented

• Possesses strong verbal and written communication 

• Maintains a polished and well-groomed appearance at all time

• Ability to be mobile on the sales floor for extended periods of time

• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

Why work with us?

This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. 

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.