GUCCI Security Manager - San Francisco Union Square

Role Mission

The Security Manager is responsible for the safety of assets and employees of Gucci America on a store level.  This position, in addition to supporting the Security/Loss Prevention Team, will help minimize loss of company assets while maintaining a safe and secure environment for our customers and employees.  The position is based at the San Francisco Union Square Store and will oversee the Bay Area Metro market.

Key Accountabilities

• Work closely with the store management within area of responsibility to ensure safety and security of all employees;
• Manage and train security staff on proper Loss Preventions techniques on recovering and/or preventing loss of company assets;
• Drive achievement of shrink reduction goals for assigned area;
• Participate in store meetings to increase awareness on safety initiatives and emergency/crisis management response and procedures;
• Enforce all company policies and procedures;
• Provide physical security expertise and ensure proper functionality of store security systems;
• In support of corporate directives and investigations, work as a liaison with outside agencies to achieve a high level of security response and professionalism;
• Maintain appropriate confidentiality through internal investigations; partner with store/district leadership, HR and legal to address issues and take corrective actions;
• Maintain accurate records of all security related incidents and communicate as necessary;
• Support management team on HR investigations, respond to security-related requests, and assist with video verification as needed;
• Identify, investigate, and resolve all internal/external theft and fraud; minimize impact of loss and address new types of theft and fraud;
• Following initial on-boarding leverage exception reporting to identify internal theft activity in assigned area;
• Conduct security checklists and assessments within area of responsibility in accordance with loss prevention departmental requirements;
• Partner with other departments to ensure proper security protection and execution of plans for new store openings and remodels and communicate installation issues for follow-up;
• Direct responsibility for security event coverage within assigned metro market;
• Participate in the recruitment and hiring of top talent for contract guard positions;
• Assist in all LP projects (managing alarm systems and keys, physical enhancements, vendor related changes).

 Key Requirements

• Associates Degree preferred;
• 3+ years directly-related, multi-unit LP and/or Retail work experience;
• Experience in driving successful loss prevention shortage control, safety/fire/accident reduction and fraud prevention programs;
• Self-motivated individual who can be successful in a fast-paced environment;
• Excellent written and verbal communication skills;
• Must demonstrate the ability to be flexible and adapt to changing priorities
• Excellent analytical skills necessary;
• Microsoft outlook, word and excel proficiency;
• Maintains confidentiality concerning all information and projects;
• Values and exhibits the highest level of personal integrity;
• Demonstrated ability to handle stressful situations with emotional control and resolve disputes in a diplomatic manner.

Key Behaviors

Considerate Thinker

• Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

• Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Accountable Achiever

• Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

• Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connection Builder

• Builds trust-based relationships across boundaries and encourages collaboration
• Adapts own style to communicate impactfully

People Enabler

• Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Continuous Learner

• Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

• Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

• Qualified candidates must have the proper work authorization to work in the United States

EOE M/D/F/V