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KERING Technologies Retail Analyst

Kering - Regular
New Jersey - United States of America

Kering A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.”

Your Opportunity

The Retail Analyst is a core member of the Kering Technologies Retail group responsible for ensuring high performance and best-in-class service for the retail applications used by luxury brands. The role provides functional expertise for the entire Americas region, support and coordination for world-wide programs and initiatives, as well as bringing process/functional improvements to an ever changing and demanding technology space.

How you will contribute

  • Support the overall regional retail application landscape with understanding of main processes and relevant integrations
  • Support and manage project and strategy work for retail
  • Manage problems and change requests for retail applications
  • Advise, configure, and test new retail systems and components
  • Configure payment equipment for new store openings
  • Configure and maintain retail lab environments
  • Interact with central team to properly address regional business requirements and serve as the regional voice for the customer
  • Develop and maintain technical and process documentation
  • Manage outside vendors and consultants
  • Provide support and training to support desk
  • Support Kering group multi-brand and shared-services approach

Who you are

  • Minimum 5 years’ experience supporting retail applications
  • Proficiency with POS systems, especially XStore
  • Proficiency in SQL systems and syntax
  • Experience supporting payment technology, especially Verifone devices and FiPay
  • Strong analytical and problem-solving skills
  • Strong communication and team-building skills
  • Ability to multitask and manage one’s work
  • Ability to work under pressure to meet tight deadlines
  • Track record of delivering solutions using best practices such as Software Development Life Cycle, Service Level Agreements, Continuous Improvement
  • Knowledge of luxury retail preferred
  • Bachelor’s Degree in IT or related field preferred
  • Knowledge of industry frameworks such as CMMI, ITIL, and PMP a plus
  • Full time
  • 北美
  • United States of America
申请

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