BALENCIAGA Assistant Store Manager
Balenciaga - Regular
Busan - Korea, Republic of
Position : Assistant Store Manager
Department : Retail Operations
Reporting To : Store Manager
Role Mission
· To support the Store Manager in implementing his/her mission in managing the store, and deputize in his/her absence
· Optimize sales through effective implementation of business strategies set by the Store Manager
Key Accountabilities
1. Staff Management
- Support Store Manager in the implementation of training programs, evaluation and motivation of staff in order to achieve sales objectives
- Identify any staff development needs and communicate to Store Manager
- Maintain effective and regular communication with Supervisors/Senior Sales staff in order to ensure complete delivery of missions set by Store Manager
- Monitor and implement staff scheduling as defined by Store Manager
- Assume staff consultation and coaching duties as necessary
2. Inventory Management
- Monitor and review stock level together with customer needs/buying trends, and advise Store Manager of any suggestions necessary to increase sales
- Conduct daily audit of stock management including merchandise receipt, transfers and sales
- Review both in-store and window visual merchandising on a regular basis, and supervise appropriate merchandise mix
3. Store Maintenance
- Ensure proper visual merchandising is maintained according to Balenciaga guidelines, both in the window and in-store displays
- Monitor store cleanliness both on and off the sales floor, and ensure Balenciaga housekeeping guidelines are met
4. Sales & Service Management
- Monitor staff performance to ensure that excellent customer service is maintained
- Implement action plans set by Store Manager to develop sales for each product category and clientele
- Be aware of local trading environment and its impact on our sales, including competitors’ trading activities
5. Administrative Management
- Ensure all company information received from Store Manager is communicated to staff as appropriate
- Produce routine reports (weekly, monthly) as required by Store Manager
- Assist Store Manager in ensuring various aspects of store operation duties are complete and in order (reporting, sales reports, bank-in, store expenses etc.)
- Deputize Store Manager in his/her absence in all facets of store operation and execute all required administrative duties
6. Communication and Reporting
- Provide Store Manager with reviews and updates on various issues relating to staff management matters
- Discuss with Store Manager any suggestions relating to business issues in order to facilitate improvement in store operation
- Obtain prior approval from Store Manager of any changes in store operating procedures or tasks deemed necessary
OTHER DUTIES
Perform other duties as required by Store Manager
- Full time
- 亚洲
- Korea, Republic of