Role

Reporting to the Retail Director /Country Manager, the Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals.He/she represents the Company and is a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.

Mission

A Business Developer:

Attract, recruit, develop, retain, and engage customers

Implement action plans to achieve sales target and P&L

Communicate high quality relevant feedbacks and reporting to HQ and/or staff

Know and monitor business environment including local competition

A Talent Leader and Developer:

Identify, attract, recruit, develop and retain talents

Motivate and challenge the team on a regular basis

A Brand Promoter:

Promote the culture of the brand internally and externally

Ensure store atmosphere upholds brand image

Build a network of people who have an impact on local and international

Luxury business to develop customers’ loyalty (especially with Top Clients and VIPs)

A Process Manager:

Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization

Challenge current processes to ensure efficiency and effectiveness

Profile

• Commitment to take part in an innovative project
• Significant experience in the sale of luxury goods or retail
• 3 to 5 years of successful experience in a managerial position (10 people)
• High sensitivity to customers experience and loyalty
• Exceptional interpersonal skills, persuasiveness
• Precision, organizational skills
• Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
• High availability, responsiveness
• Product and Fashion sensitivity
• Mastering computer skills (Word and Excel)

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background