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Pomellato Global Sales Training Manager

Pomellato - Regular
MILANO - Italy

About us Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the world of jewellery, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colorful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, unconventional. Today Pomellato is a global luxury jewellery brand with over 60 flagship boutiques and corners around the world.

Your Opportunity

As part of the Sales Excellence team, you will be responsible for the development, implementation and follow up of the Training Strategy globally for Pomellato and DoDo. The aim is to instill true Retail Excellence mindset and framework throughout the whole network for both Brands, while always monitoring resulting business performance KPIs. Digital solutions are going to be your core tools for the implementation and follow up of the knowledge.       

In your role you will nurture excellence throughout the network while being a significant support of its business performance worldwide, supported by local Regions.

How you will contribute: 

  • Development of the Training strategy for both Brands

  • Coordinate and supervise the implementation of the Training Strategy at Regional level

  • Content development for all training purposes to implement the Training strategy while taking advantage of innovative digital solutions

  • Organize high impact and consistent in class and virtual trainings to all regional trainings

  • Create coaching and follow up trainings format

  • Manage the whole Customer Experience evaluation program and coordinate related Action Plans globally

  • Embrace new technology, be flexible and reactive to leverage technology initiatives to sustain training effectiveness by staying on top of training trends and best practices

  • Provides accurate regular reports to key stakeholders

Who you are

  • 3 to 5 years relevant previous experience within retail industry in comparable role

  • Proven strong Training performance in the retail environment.

  • Ability to be flexible, think outside the box and with a multitasking approach

  • Strong organizational and prioritization skills

  • Great communication skills, strong spirit of initiative and commitment

  • Fluent in spoken and written English

  • Proficient in MS Office

  • Proven Knowledge of E-learning Platform management and Modules creation

  • Full time
  • Europe
  • Italy

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