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Store Supervisor

Alexander McQueen - Fixed Term (Fixed Term)
Beijing - Mainland China

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Supervisor: Guarantees the best possible experience for our customers. Provides style and product advice. Monitors the sales flow and runs promotional activities to meet our high standards on sales and services. Mentors junior roles.

您的机会

作为零售团队的中层管理员,您将参与部分销售管理工作,同时也将直接参与所有销售事宜,为客户提供高品质服务,发展客户关系,进行销售和完成售后服务。同样,您也有将负责店铺的人员发展,货品管理等运营事宜。

您的职责

1. 了解当日,当周,当月的销售任务和进展,并将进展报告下达给店铺同事促进销售;

2. 协助店铺新人了解店铺货品知识以及销售流程;

3. 参与店铺内的销售和展示(所有产品类别);

4. 及时掌握仓储情况,并分享给店铺同事,确保团队的成功连带;

5. 了解店铺运营各项指标,协助处理周报并能根据指标的动态第一时间做出反应;

6. 保证售前售后的服务水平一致并符合公司要求,以维护客户满意度和忠诚度,从而树立并推广品牌形象;

7. 协助团队处理客诉;

8. 协助管理层和公司完成对店铺重点客户的维护,升级等工作;  

9. 通过各种渠道不断更新流行趋势,了解竞争状况;

任职资格

1. 5-6年相关奢侈品牌工作经验;

2. 高度的责任心与工作积极性;

3. 良好的销售主动性和客户服务意识;

合作机遇

加入我们意味着选择了一个有远见的品牌,成为了充满活力的零售团队的一部分。我们也提供员工学习和成长的平台。人才发展是开云集团的管理原则,我们致力于促进集团内部发展。我们的共同愿景是提升员工领导力,并帮助每一位员工在一个充满活力和成就感的工作环境中充分发挥自己的职业目标。

开云集团致力于打造多元文化。我们坚信员工的多元性让我们的团队更丰富多彩,这些包括了性别、年龄、国籍、文化、宗教信仰和性取向等。多元文化也为人们提供了更多个人和集体发挥天赋的机会,同时也赋予了我们更强大的能力应对未来变化。作为一家秉持“机会均等”理念的雇主,我们热忱欢迎所有优秀人才的加入。

  • Full time
  • Asia
  • Mainland China
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