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POMELLATO - Retail/Wholesale Operations Administrator

Pomellato - Regular

Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the world of jewelry, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colorful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, unconventional. Today Pomellato is a global luxury jewelry brand with over 60 flagship boutiques and corners around the world.

Our Opportunity:

We are currently looking for someone to support the operations of all retail locations In Mexico as well as support some of the America’s Wholesale needs.

How you will contribute:

Retail Mexico- Pomellato & DoDo

Support all back-office functions for the retail stores related to the product inventory management, including managing the product repairs flow and communication.

Liaise with Customer Service for any product or availability needs.

Liaise with the brokers to ensure a timely delivery of merchandise to the retail stores.

Support the maintenance and facility repairs needs and activities

Conduct the store visits to spot check compliance of Pomellato retail operation standards and produce store reports

Support the coordination and invoicing during retail/ wholesale product movements

Help to prepare the Monthly Retail Meeting

Manage the employee consignments.

Be the expert of the retail systems to be a reference point for retail stores

Provide various reporting collecting information from the retail stores, including business monthly trends, CRM database, packaging, etc.

Participate in the competitor analysis and feedback

Actively contribute to the sales growth of the market by promoting the sales ideas from the market

Follow the points with internal audit to do items

Support all other operations tasks and activities for the retail stores

Performs other related duties as assigned.

Wholesale Americas – Pomellato

Provide availability, process merchandise quotes and orders for Mexico Wholesale customers.

Be the liaison between the Brand Manager, Wholesale Clients, and internal operations. 

Manage invoicing to the Wholesale Customers.

Coordinate with the broker to ensure a timely delivery of merchandise to the wholesale customers.

Enter the sell-out in SHOP for the Wholesale Accounts for the America’s.

Upload sell-in invoices into SHOP for Mexico Wholesale Accounts.

Prepare Monthly Wholesale Analysis reports for the Americas.

Performs other related duties as assigned.

Support logistics activities related to the product distribution, and between stores transfers for both Retail Stores and Wholesale Clients

Be a liaison to finance in the US and Mexico for all Retail & Wholesale related matters.

Who you are:

You must be fluent reading, writing, and speaking in English and Spanish.

Exceptional internal and external customer service skills

Excellent oral and written communication skills

Strong organizational skills

Self-sufficient; self-Starter

Proactive attitude, takes initiative, independent thinker

Problem Solving

  • Full time
  • front.continent.central-america
  • Mexico

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