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ALEXANDER MCQUEEN E-Business Omni Project Manager

Alexander McQueen - Regular
London - United Kingdom

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. Under the creative direction of Sarah Burton, the house produces critically acclaimed collections, driven by unparalleled vision and respect for craftsmanship. Burton was made Head of Design for womenswear in 2000 and was appointed Creative Director in 2010. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.     

We are currently seeking an E-Business Omni Project Manager to join the Alexander McQueen team based in our central London offices.

Your Opportunity: 

Alexander McQueen are recruiting a new and pivotal role for the E-Business team. The E-Business Omni Project Manager will lead on driving all digital projects forward from initial concept to delivery ranging from front-end improvement and re-platforming to realizing bespoke new business models with a global scope. 

The successful candidate will be comfortable balancing technology with business requirements, while being sensitive to the specifics of a top tier luxury house.

Working across multiple projects simultaneously this person must be passionate, organized with a mindset adept at managing and building relationships with a wide range of stakeholders internally and externally, reporting on the status and managing opportunities/ risks to ensure projects are driven forward efficiently and effectively.  Competencies in Agile methodologies and Salesforce are highly desired.

How you will contribute:

(project management - e-commerce – marketplaces - salesforce commerce cloud – UX/UI - digital – technology - omnichannel)

Website (.com, .cn ) and Marketplaces

  • Owner of the E-Business project stack and technical roadmap managing and prioritising day-to-day activities and deliverables: including but not limited to defining project scope, business requirements, objectives, setting up project plans and budget control

  • Act as project lead for all Front End projects working with strategic, creative (design and UX/UI) teams as well as business analysts and development teams, to manage end-to-end project cycles

  • Managing transversal roadmap including but not limited to website and backend optimizations, OMS (Order Management System) improvements/upgrades, Omnichannel activations, Marketplaces Integrations

  • Excellent communication and leadership skills, responsible for presenting to various internal and external stakeholders, developing communication channels between the relevant parties

  • Provide weekly status reporting and escalate all opportunities and risks against timeline and cost objectives

  • Lead the collation of project requirements and managing the communication with the Digital Partners and brand stakeholders to launch new marketplaces

  • Rigorous attention to detail with the desire to drive continuous improvement

Business transformation & Omnichannel

  • Spread brand omnichannel culture, supporting mind change, reinforcing behaviours, improving global coordination, leading adoption and practice sharing and collaboration

  • Explore continually competitive landscape and technology advancements to identify best practices, emerging trends and innovation opportunities.

  • Partner with Retail Team to integrate Omnichannel into client journeys, and manage the rollout and the performance of the omni services with the regions: reserve in store, book an appointment in store, eCom in store, pick-up in store, return and exchange in store

Your Skills and Experience:

  • University degree in Business, Computer Science, Engineering or related field

  • Significant project management experience in E-Commerce, tech/digital related field or business strategy consulting

  • Must have strong experience in E-Commerce technology with Salesforce Commerce Cloud highly desirable

  • Ability to multi-task and manage multiple cross-functional projects simultaneously

  • Experience working with retail organizations and understanding of E-Business

  • Project management certifications desirable

  • Agile certification desirable

  • Experience in project management tools and methodology - Jira/Confluence and Microsoft Project

  • Collaborative, team player with the ability to work with a diverse range of stakeholders and team members

  • Naturally proactive and creative problem solver

  • Strong eye for detail, highly organized and able to work calmly under pressure and timelines

  • Excellent communication skills, strong attention to detail and consistent follow-through

  • Proficiency in Power Point and Word

  • Advanced Excel Skills, confident in analyzing and interpreting data

  • Proactive attitude and work ethics.  Self-motivated and goal-oriented

  • Second European language desirable (Italian /French)

Why work with us?      

This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.      

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

  • Full time
  • Europe
  • United Kingdom

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