We are currently seeking an E-Business Omni Project Manager to join the Alexander McQueen team based in our central London offices.

Your Opportunity: 

Alexander McQueen are recruiting a new and pivotal role for the E-Business team. The E-Business Omni Project Manager will lead on driving all digital projects forward from initial concept to delivery ranging from front-end improvement and re-platforming to realizing bespoke new business models with a global scope. 

The successful candidate will be comfortable balancing technology with business requirements, while being sensitive to the specifics of a top tier luxury house.

Working across multiple projects simultaneously this person must be passionate, organized with a mindset adept at managing and building relationships with a wide range of stakeholders internally and externally, reporting on the status and managing opportunities/ risks to ensure projects are driven forward efficiently and effectively.  Competencies in Agile methodologies and Salesforce are highly desired.

How you will contribute:

(project management - e-commerce – marketplaces - salesforce commerce cloud – UX/UI - digital – technology - omnichannel)

Website (.com, .cn ) and Marketplaces

• Owner of the E-Business project stack and technical roadmap managing and prioritising day-to-day activities and deliverables: including but not limited to defining project scope, business requirements, objectives, setting up project plans and budget control

• Act as project lead for all Front End projects working with strategic, creative (design and UX/UI) teams as well as business analysts and development teams, to manage end-to-end project cycles

• Managing transversal roadmap including but not limited to website and backend optimizations, OMS (Order Management System) improvements/upgrades, Omnichannel activations, Marketplaces Integrations

• Excellent communication and leadership skills, responsible for presenting to various internal and external stakeholders, developing communication channels between the relevant parties

• Provide weekly status reporting and escalate all opportunities and risks against timeline and cost objectives

• Lead the collation of project requirements and managing the communication with the Digital Partners and brand stakeholders to launch new marketplaces

• Rigorous attention to detail with the desire to drive continuous improvement

Business transformation & Omnichannel

• Spread brand omnichannel culture, supporting mind change, reinforcing behaviours, improving global coordination, leading adoption and practice sharing and collaboration

• Explore continually competitive landscape and technology advancements to identify best practices, emerging trends and innovation opportunities.

• Partner with Retail Team to integrate Omnichannel into client journeys, and manage the rollout and the performance of the omni services with the regions: reserve in store, book an appointment in store, eCom in store, pick-up in store, return and exchange in store

Your Skills and Experience:

• University degree in Business, Computer Science, Engineering or related field

• Significant project management experience in E-Commerce, tech/digital related field or business strategy consulting

• Must have strong experience in E-Commerce technology with Salesforce Commerce Cloud highly desirable

• Ability to multi-task and manage multiple cross-functional projects simultaneously

• Experience working with retail organizations and understanding of E-Business

• Project management certifications desirable

• Agile certification desirable

• Experience in project management tools and methodology - Jira/Confluence and Microsoft Project

• Collaborative, team player with the ability to work with a diverse range of stakeholders and team members

• Naturally proactive and creative problem solver

• Strong eye for detail, highly organized and able to work calmly under pressure and timelines

• Excellent communication skills, strong attention to detail and consistent follow-through

• Proficiency in Power Point and Word

• Advanced Excel Skills, confident in analyzing and interpreting data

• Proactive attitude and work ethics.  Self-motivated and goal-oriented

• Second European language desirable (Italian /French)

Why work with us?      

This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.      

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.