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Assistant Store Manager

Balenciaga - Regular
Alessandria - Italy

Balenciaga is looking for an Assistant Store Manager for the new opening of Serravalle Outlet.

In the role of Assistant Store Manager you will be responsible of:

-      Welcoming and accompanying customers during the sales process ;
-      Introducing and highlighting the collection, ensuring the Merchandising policy is enforced;
-      Increasing the store’s turnover, together with the Store Manager ;
-      Involvement in the store’s commercial development and its follow-up : reporting, procedures, cash management, assisting with sales… ;
-      Team management : involvement in the recruitment process and staff appraisals, regulars briefings, product training, uniform management ;
-      Managing stock and inventory control ;
-      Preparing deliveries and transfers between stores, in coordination with stockists ;
-      Managing repairs and alterations ;
-      Developing customer relationship management (CRM), handling disputes….

Profile :
You have a proven successful experience selling luxury products and managing sales teams.
You possess excellent communication skills, a sense of responsibilities ; you are available and quick to react.
You are well-organized and have a working knowledge of Microsoft Office.
Ideally, you have your own customer file and are fashion-oriented.
Your English is fluent and you possibly speak a second language.

  • Full time
  • Europe
  • Italy
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