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BOTTEGA VENETA - Assistant Store Manager (Bond Street)

Bottega Veneta - Regular
London - United Kingdom

Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

The role:

We are currently seeking an Assistant Store Manager who will report to the Store Manager as part of our dynamic team in Old Bond Street.

How you will contribute:

  • Develop and maintain good product knowledge and provide excellent customer service.
  • Understand current products, trends and collections and ensuring that customers are informed and aware.
  • Replenish stock and maintain high standards of merchandise and product presentation.
  • Handle customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
  • Keep up to date with customer requirements and operating procedures.
  • Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
  • Ensure that all procedures and policies are understood - carry out work according to those standards.
  • Personal appearance and presentation must be strictly in line with company standards.
  • Adhere to Security and Health & Safety regulations. 
  • Open & close the store according the needs of the business, in line with company security rules.
  • Carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Client Advisor role.

Who you are:

  • Substantial experience in a similar role
  • Experience in a customer service role with face-to-face customer contact
  • Ability to adapt to frequent change and a high pressure environment
  • Ability to initiate contact and communication
  • Motivated by being a team player with a common goal
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships
  • Able to work in fast paced environments
  • A strong team player and considerate of colleagues

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • Europe
  • United Kingdom
Apply

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