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GUCCI IT Traceability Service Specialist

Gucci - Regular
SCANDICCI - Italy

IT Trace Service specialist: The IT Trace Service Specialist is the knowledge leader of one or more business/technology area. He/She is accountable for the review and improve of his/her Service Portfolio area of responsibility, in order to ensure that the maximum value to the business and users is provided.

Responsibilities

  • Developing the expertise in one or more business-technology areas (tools, technologies, IT services, business processes, etc.).
  • Proposing solutions and approaches that best fit a specific need or proactively proposing improvements belonging to his/her area of expertise.
  • Providing guidance, instruction, direction and leadership to wide groups for the purpose of achieving a key result or group of aligned results in complex initiatives.
  • Managing and supervising day to day activities carried out by suppliers.
  • Propose best practices for the optimal coordination of operational activities required to deliver IT services. Supporting the review of Supplier proposals.
  • Resolving issues and initiating appropriate corrective actions. Managing and supervising KPI and presentation Measure service performance using appropriate tools and techniques

Requirements
 

  • 3 + years in Traceability System (RFID) and Luxury/Fashion sector
  • Degree in Computer Science or Management Information Systems
  • Good knowledge of Production and Inbound/outbound Supply Chain processes in Luxury/Fashion industry
  • Good knowledge of IT Governance and IT Service Management best practices (ITIL, etc.)
  • Mastery of the Pack Office essential Experience in industrial technologies (RFID, robots, sensors) will be a plus.
  • Good knowledge of Project management methodologies
  • Fluent English Autonomy, rigor, excellent communication skills and a strong attraction for new technologies will be essential
  • Ability to manage multiple activities in a multi-tasking environment
  • Reactivity and flexibility in managing frequent changes
  • Capacity to prioritize workload and tasks
  • Full time
  • Europe
  • Italy
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