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KERING OPERATIONS B2C Transport Staff

Kering - Regular
Novara - Italy

About us Kering Group Operations & Technologies is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Integrated Logistics Business Unit services lie at the heart of our customers’ satisfaction, providing worldwide coordination of our products’ distribution, together with a flawless after sales service. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. We are currently seeking a B2C Transport representative who will report to the WW Logistics Coordinator & E-Logistics Manager as part of our dynamic team in Novara.

Your opportunity


Deal with the operational management and control of shipments for all organized transport at BtoC flow level.

Guarantee efficient organization of shipments, collaborating daily with couriers and central warehouse. Define and maintain the Transportation Management System settings, ensuring alignment with operations activities.

How you will contribute

  • Organize operations; monitor, confirm and verify the flow of all BtoC shipments
  • Manage relationships with couriers, resolving any problems that do not require internal escalation
  • Ensure the couriers receive documents needed import purposes and smooth shipment progress
  • Define and maintain the necessary TMS settings (Transportation Management System) for the execution of daily operations. Interface with the system provider when needed
  • Manage transport insurance practices
  • Verify costs charged by the couriers, in accordance with existing rates
  • Report critical situations to the WW Logistics Coordinator & E-Logistics Manager
  • Monitor courier performance through defined KPIs

Who you are

  • Experience in distribution logistics for multinational company or with operators in the shipping/courier sector, E-Commerce context preferred
  • Fluent in English
  • Advanced knowledge of MS Office, particularly Excel
  • Experienced in transport management systems
  • Good interpersonal and communication skills
  • Strong problem solver
  • Someone with a sense of humor, willing to have fun while at work

Why work with us?

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth, and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • Europe
  • Italy
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