POMELLATO High Jewelry Ambassador - Milan

Your opportunity

We are currently looking for an highly motivated and experienced Grand Vendeur to join our team based in Milan – Via San Pietro all’Orto and contribute to our continued growth and success.

How will you contribute

Sales and Client Relationship Management:

• Develop and maintain strong relationships with clients, providing exceptional customer service

• Act as a brand ambassador, showcasing in-depth knowledge of the company's products and history

• Guide clients through the selection process, offering personalized advice and styling expertise

Achieve Sales Targets:

• Consistently meet and exceed sales targets through effective product knowledge, upselling, and cross-selling

• Proactively identify opportunities for sales growth and implement strategies to drive revenue

Product Knowledge and Training:

• Stay updated on the latest jewellery trends, industry news, and competitor products

Event Participation:

• Represent the brand at exclusive events, launches, and promotions to attract new clients and strengthen existing relationships

• Actively contribute to the planning and execution of in-store events.

Operational Excellence:

• Maintain accurate records of sales transactions, inventory, and customer information

• Collaborate with other departments to ensure a seamless and efficient customer experience

Qualifications:

Experience:

Minimum of 5 years of experience in luxury retail sales, preferably in the jewellery industry.

• Proven track record of meeting and exceeding sales targets

Product Knowledge:

• Deep understanding of gemstones, metals, and jewellery craftsmanship

• Ability to communicate the unique features and benefits of each product

Customer Focus:

• Exceptional interpersonal and communication skills

• Ability to build and maintain strong client relationships

Team Collaboration:

• Proven ability to work collaboratively with cross-functional teams

• Willingness to mentor and support junior team members

Languages:

• Proficiency in English and Italian; additional languages are a plus

Why work with us?

This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.