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Sales Assistant

Bottega Veneta - Fixed Term (Fixed Term)
Rhineland-Palatinate - Germany

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Main Assignments

• Finalize sales targets achievements in line with company strategy.
• Use effective selling techniques to maximize the business potential of the stores
• Contribute to build team working sharing information and best practices
• Collect and update customer information to ensure an efficient use of CRM and Client Book
• Uphold respect of the company standards and procedures
• Keep stock info updated and follow store-to- store transfer request procedures
• Cultivate customer relationships
• Deliver excellence in customer service in alignment with the company standards


Qualifications

• Excellent customer and service attitude and high flexibility to adapt to several types of Customers
• Sales experience preferably in fashion & luxury contexts
• Excellent communication and empathic skills 
• Commercial results orientation
• Good team player
• Multitasking, flexible
• Capacity to work in a fast moving, dynamic and stressing environment
• Fluent in German and English

  • Full time
  • Europe
  • Germany
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