THE MALL LUXURY OUTLET Destination Management Account
Kering - Regular
SANREMO - Italy
Your opportunity
The Mall Luxury Outlets is a retail brand whose core business is to operate exclusive outlet villages dedicated to luxury brands only. Currently running two luxury outlet villages in Italy, The Mall Sanremo and The Mall Firenze, the brand keeps developing its business in a multichannel and international perspective. The mission of TMLO business is to offer our guests exclusive amazing experiences to best valorize the time they spend in our villages and their shopping. Thanks to the collaboration network we keep developing with all the best players of luxury hospitality in the world, our malls are a destination for millions of high-profile guests coming from overseas as well as from the local area. We work every day driven by a deep passion to offer to our tenants the most exclusive luxury environment and services to best valorize their off-price sales.
The Mall Luxury Outlets is looking for a Tourism Marketing Destination Management Account speaking French, English, Italian. He/she will be focused on the promotion of the destination and management of relationships with stakeholders and local key players, including hotels, DMCs, transport companies etc. The main tasks would be creation of experiences and packages that allow to promote the destination in the best possible way, direct collaboration with institutions and local partners, administrative and contractual management of experiences and packages, negotiation with partners and hotels, support of Tourism marketing in events organization.
How you will contribute
Support Tourism Marketing Manager and Tourism Marketing Coordinators in defining the short and medium-term strategy in development and promotion of Sanremo destination
Establish collaborations and develop synergies with strategic partners to promote the touristic destination and enrich the relating experiences proposed to our guests
Organize meetings in Italy and French Riviera to enhance the collaboration with relevant partners and develop new relations with potential new collaborators
Support Tourism Marketing in organization of Business to Business and Business to Client events
Identify suitable luxury stakeholders and suppliers to develop new collaborations and create packages and experiences
Develop contacts and collaborations with Embassies, Chambers of Commerce, Tourism Boards, local and national governmental organizations
Develop and manage the relationships with Destination Management Companies in Italy and Cote D’Azur
Analyze the market and tourists flow trends to better develop experiences and travel packages
Collect and address needs and requests of hotels, tour operators and customers, assuring them a unique experience
Follow the collaboration with the partner transport company
Prepare periodic reports and analysis on achieved results
Who you are?
Excellent French and Italian speaker and fluent in English
Bachelor or master’s degree in Tourism Marketing or Languages studies or similar
A previous working experience in the luxury tourism industry as Destination Management Companies, Incoming Tour Operator, Concierge at Luxury Hôtellerie, Sales Agent, Reservation Agent, or similar positions
An excellent commercial awareness and customized communication skills, able to work in a fast paced and dynamic environment
Empathic person, able to easily build up interpersonal relationships
Passionate and enthusiastic person, with never ending energy and positive attitude
An expert in using MS Office Suite and social media
Ready to travel frequently
In possession of a driving license
As a plus: Proven organizational skills and project management attitude
Why work with us?
This is an excellent opportunity to join The Mall Luxury Outlets adventure in a moment of extraordinary growth, giving a significant personal contribution and becoming part of a thriving team in a Luxury fashion environment that offers endless possibilities to learn and grow. Talent development is a managerial principle at The Mall Luxury Outlets and we are committed to search and grow up new ones. Our common vision promotes resourcefulness and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
The Mall Luxury Outlets is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time
- Europe
- Italy