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BOTTEGA VENETA Sales Associate

Bottega Veneta - Regular
Ontario - Canada

GENERAL SUMMARY: Serves as an ambassador of the brand by exhibiting passion for Bottega Veneta, meeting and exceeding sales and Key Performance Indicator goals as set forth by store management and consistently providing world class customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
  • Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
  • Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
  • Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
  • Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
  • Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
  • Comply with all company policies and procedures
  • Maintain an environment where all associates are treated fairly and with dignity and respect

SKILLS/QUALIFICATIONS:

  • 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment
  • Ability to consistently achieve and exceed sales goals and KPI’s
  • Builds and maintains a loyal client following
  • Has a genuine interest in fashion and follows industry trends/news
  • Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
  • Possesses strong verbal and written communication 
  • Maintains a polished and well-groomed appearance at all times
  • Luxury retail sales experience preferred 

PHYSICAL REQUIREMENTS:

  • Ability to be mobile on the sales floor for extended periods of time
  • Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
  • Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis
  • Full time
  • North America
  • Canada
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