Add to my favorites Add to my favorites

GUCCI Cliente Advisor - Brasilia

Gucci - Regular
Brasília - Brazil

Role Mission To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand

Key Accountabilities

  • Serve customers accordingly with Gucci selling ceremony
  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advises on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Build and strengthen relationships with customers, deal with different nationalities and/or personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals, enhancing and developing the business
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
  • Contribute to manage the visual display of the products in accordance with Gucci visual standards
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with Gucci standards and policies

Key Requirements

  • Proven experience in a similar role within fashion retail companies
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge

  • Full time
  • South America
  • Brazil
Apply

Similar jobs

gucci job offer
PUBLISHED ON 06/27/2022

GUCCI Client Advisor (São Paulo)

Regular
Sales_Omni_Channel
South America - Brazil - SÃO PAULO

gucci job offer
PUBLISHED ON 06/14/2022

GUCCI Client Advisor (Rio de Janeiro)

Regular
Sales_Omni_Channel
South America - Brazil - Rio de Janeiro

bottega veneta job offer
PUBLISHED ON 05/31/2022

BOTTEGA VENETA Store Manager, Rio de Janeiro

Regular
Sales_Omni_Channel
South America - Brazil - Rio de Janeiro

bottega veneta job offer
PUBLISHED ON 05/31/2022

BOTTEGA VENETA Assistant Store Manager, Iguatemi

Regular
Sales_Omni_Channel
South America - Brazil - SÃO PAULO

Saint laurent job offer
PUBLISHED ON 10/08/2021

SAINT LAURENT Assistant Store Director Rio De Janeiro

Regular
Sales_Omni_Channel
South America - Brazil - Rio de Janeiro

Saint laurent job offer
PUBLISHED ON 10/08/2021

SAINT LAURENT Runner Sao Paulo Igautemi

Regular
Sales_Omni_Channel
South America - Brazil - Sao Paulo