Bottega Veneta Operations Supervisor (Harrods)

We are currently seeking Operations Supervisor to join our dynamic team in Harrods, reporting into the Multisite Store Manager.

Your Opportunity

• Guarantees a correctly run warehouse, creating and putting into practice efficient goods storage systems.
• Finds the right balance between urgency of business dynamics and proper planning of activities.
• Monitors and supervise the inventory and the activity of the Stock Associate (s) in order to avoid losses.
• Provides store management team duly sales & KPI’s performance analysis
• Supervises payment procedures.

• Manages the administration activities such as petty cash and daily or weekly deposits with the bank (when applicable).
• Guarantees adequate boutique operation in terms of structure, taking care of all the details that allow the team members to carry out their job efficiently. Contacts and manages non-merchandise supply (stationery, uniforms, packaging, drinks, etc.).
• Collaborates with the Facilities office to supervise all the possible maintenance and cleaning operations.
• Coordinates with the Operations Office of HQ, to manage and supervise all the operations procedure.
• Monitors the process of After Sales, Before Sales and product returns.
• Manages cases of BV staff clothing allowance.
• Regular feedback and exchange with the local ops team to ensure alignment and timely support whenever needed.
• Identifies security & H&S hazard risk, take action or report to local HQ if needed.
• Handles in-store complicated IT issues and escalate as needed.
• Supervises the corporate mobile usage in store, ensuring that all devices and required apps are properly operating.
• Manages and coordinates the required permits for non-ordinary works (Maintenance, bulky deliveries…)

Who you are

• Pragmatic and analytical
• Excellent problem solving skills
• Excellent organization skills
• Previous experience in managing a team
• Passionate about luxury
• Flexible and proactive thinker

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.