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Team Manager

Gucci - Regular
GUADALAJARA - Mexico

Job Family Description - Team Manager: Manages every operation in the department or on the floor to guarantee a unique customer experience. Collaborates with store manager and assistant store manager in smooth running of operations, loss prevention compliance, human resources management and visual merchandising presentation.

Team Manager

About us

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Your opportunity

The Gucci Team Manager will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. They will partner with the Store Manager and Associate Store Manager to perform with high integrity in Operations, Loss Prevention compliance, Human Resources management, as well as in Visual merchandising presentation. He/she will be a dynamic and inspiring leader who have a strong background and desire in relationship building skills, with both external clients and internal partners.

The Team Manager will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the market place.

How you will contribute

Ensure the achievement of business goals and strategic projects for the assigned department, keeping in constant connection with Corporate functions

Support the Store Manager in recruiting the sales staff and identifying training needs

Provide the sales staff with specific training and coaching (sales technique, product know how and customer management) Ensure the development of motivation, sense of belonging and business involvement

Assist the sales staff in customer relationship management

Guarantee that Visual Merchandising standards are upheld according to Gucci policies

Ensure appropriate department resources coverage and supervise logistics and stock management

Ensure the maintenance of inventory accuracy, in line with Corporate policies and procedures

Who you are?

- Minimum of 2-3 years of sales management experience in retail, luxury retail, or service related industry.
- Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.                                                                                

- Ability to work at all levels of the company

- Driving business success computer skills, including knowledge of Microsoft tools (Word, Excel, and PowerPoint)

- Fluent in English, other languages ​​are a bonus.                                                                                                                             

- Excellent communication skills and ability to regularly interact with internal and external personnel at all levels.

Why work with us?

This is an ideal opportunity to join the Gucci adventure and become part of a thriving Store team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.

As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • front.continent.central-america
  • Mexico
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