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Bottega Veneta - Regular
Kowloon - Hong Kong SAR

About us Bottega Veneta has set a new standard for luxury since its birth in Vicenza in 1966. Inspired by Italian culture with a global outlook, the house is defined by a distinctly refined attitude. Bottega Veneta uses noble materials to create considered pieces that become part of their owner’s lives. The house embraces a core philosophy of style, innovation and luxury, applied to a full offer for women, men and home. We are currently seeking a Store Manager who will report to the Retail Manager as part of our dynamic team in Hong Kong.

Your opportunity

He/She will be responsible for overall management of the store, staff, merchandises and customer-services. The Store Manager will also be responsible for achieving sales objectives, maintaining and achieving high operational and merchandizing standards and set target/goals, building highly motivated teams to maximize store performance.

How you will contribute

Achieve Store/Individual Sales Target

  • Set individual financial goals for team members
  • Achieve financial objectives proposing action plans and adapting actions to specific situations

Maximize the business potential of the store

  • Build up relationships with outside potential business providers
  • Direct/arrange manpower on floor during events and/or daily store activities to maximize business opportunities and team-members productivity

People Management/ Staff Development

  • Consistently coach store staff by providing them with the necessary training and information required to develop their competencies and support their growth
  • Develop staff professional and product knowledge providing relevant updates, sources/publications as well as through developing their personal network
  • Identify staff training needs and set training and development plans

Uphold respect of company standards and procedures

  • Monitor stock organization, company standards as well as procedures and flow of merchandise
  • Ensure a sense of urgency in the store for immediate reactivity to stock issues
  • Ensure availability of merchandise and services, maintaining inventories
  • Give effective feedback to Merchandising team regarding product collection

Clienteling Development

  • Develop the relationship with top/key customers
  • Develop and execute clienteling actions to both local and tourists       
  • Implement coaching program to develop SA effectiveness in relationship and in after sales service
  • Manage customers issues/complains 
  • Provide to office the feedbacks from customers on the collection

Who you are

  • Bachelor degree preferable
  • 6 years solid experience in luxury retail sales with at least 4 years in managerial level
  • Excellent command of Cantonese, English, Mandarin and PC skills
  • Strong leadership with ability to coach and motivate staff
  • Excellent people management and interpersonal skills
  • Good understanding of luxury fashion market practices
  • Sensitive to figures and strong business awareness
  • Presentable, energetic and with a drive to success

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • Asie
  • Hong Kong SAR

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