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ALEXANDER MCQUEEN Retail Manager

Alexander McQueen - Regular
Seoul - Korea, Republic of

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. Under the creative direction of Sarah Burton, the house produces critically acclaimed collections, driven by unparalleled vision and respect for craftsmanship. Burton was made Head of Design for womenswear in 2000 and was appointed Creative Director in 2010. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on. 혁신적이고 타협하지 않으며, 낭만적이면서도 도발적인 요소는 알렉산더맥퀸(Alexander McQueen)이라는 패션하우스를 정의하는 핵심 요소입니다. 알렉산더맥퀸은 확고한 정체성과 자유로운 창의성으로 대변되는 현대 영국 쿠뛰르와 동의어로 해석될 수 있습니다. 맥퀸 문화의 필수불가결한 요소는 여성성 및 남성성, 취약함 및 강함, 전통과 현대성 등을 대조하는 요소들 사이의 병치로 정의됩니다. 크리에이티브 디렉터 사라 버튼(Sarah Burton)의 지휘 아래, 알렉산더맥퀸은 비할 데 없는 새로운 비전과 장인정신에 대한 존중을 바탕으로, 평단의 찬사를 받는 컬렉션을 제작합니다. 사라 버튼은 2000년도에 수석디자이너로 우먼즈웨어를 전담하고, 2010년도에는 맥퀸의 크리에이티브 디렉터로 임명되었습니다. 알렉산더맥퀸은 1992년도에 동시대에 가장 위대한 패션 디자이너 중 한 명인, 리 알렉산더 맥퀸(Lee Alexander McQueen)에 의해 설립되어 그 명맥을 여전히 이어오고 있습니다

Job Title: Retail Manager, Korea

Report To: General Manager, Korea

Location: Korea, Republic of

This position will be responsible for achieving the sales targets of all stores and management of store operation, business procedures, the merchandise flow towards the stores, the store opening & maintenance and the after-sales service.

How you will contribute

(include followings, other duties may be assigned: )

  • Business Analysis & Reporting

    Create and analyze weekly, monthly, and yearly sales reports

    Prepare Monthly Sales meeting

    Support Sales forecast for Budgeting

    Analysis Product selling trend and manage stock flow

    Update and manage monthly targets and KPIs of stores

  • Retail Strategy

    Develop and maintain the retail staffing strategy

    Lead the store with the Retail strategy to meet the sales target at the same time in line with communication with MD, VM and others.

  • Store Operation

    Supervise daily operations, manage events, and handle marketing activities

    Ensures administration procedures and timing are respected in line with the global policy from HQs.

    Builds up good relationships with major landlords and closely communicate and efficiently negotiate with each partner on new projects of opening, relocation and renovation.

    Work closely with MD, VM and PR teams in order to ensure that brand strategies and image are implemented effectively at the store level

    Collaborate with the Kering Shared Service to improve existing stores

    Prepare on-boarding experience for new joiner in Store team and lead the Induction training for new opening store

  • People Management

    Communicate with Store Managers and Sales Associates to generae a competitive KPI and improve their proficiency and mitigate any issues or problems

    Ensures administration procedures and timing are respected in line with the global policy from HQs.

    Work closely HR teams to recruit Sales staff and make effective placements of staff

    Supervise Retail Operation Executive

  • Customer Service Activities

    Liaise with HQ & Regional team for CS follow-up activities to ensure high level and consistency in service.

    Handle the CS issues and customers complaints with store teams in a timely manner

Who you are

 Job Requirements

  • Bachelor’s Degree or Equivalent
  • 8~10 years experiences of retail operations including store management in Luxury brands
  • Highly proactive and passionate in luxury
  • Strong communication skills to maintain a good relationship with both store and office staff
  • Excellent verbal and written communication skills in both Korean and English
  • Proficient in Excel, Power Point, and Word
  • A strong interest and passion for Alexander McQueen

  • Full time
  • Asie
  • Korea, Republic of
Postuler

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