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GUCCI Clienteling Manager

Gucci - Regular
Tokyo - Japan

S/He will be responsible for all Clienteling-related activities in Gucci.

  • Manage the implementation and operations of clienteling plans, including high-end recruitment, retention and reactivation of multiple client segments
  • Manage all Brand Experience & Loyalty programs (overseas and local) in partnership with Milan Headquarters and the Events Section
  • Responsible for leading and coaching clienteling teams in-stores, supporting them in building, managing and developing high-level relations with clients
  • Partners with Retail Excellence and Training department in developing activation plans meeting multiple business needs
  • Directly manages relations with Top-Clients
  • Collaborates with Retail and MD as needed to ensure maximum service level for specific clientele
  • Full time
  • Asie
  • Japan

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