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GUCCI Retail Operations Manager

Gucci - Regular
Tokyo - Japan

Role Mission

Play a key role for general operations including Retail OPEX management. Ensure efficient and smooth procedure for all daily general operations to achieve excellence in delivering Gucci retail experience and sales uphold.

Lead and manage WW project from preparation to launch and take over to Store Operation team to execute in the store smoothly

Reports to:           Retail Operations AD

Key Accountabilities

STORE ADMINISTRATION SUPPORT

  • Daily operate the store administration support, including but not limited to logistics of packages uniform, supplies, tools
  • Account management for iPhones/ iPads in the store
  • Proactively seek the most efficient way in terms with all procedure
  • Work with counterparts in HQ (Italy) accordingly
  • Lead to create store operation bible for standardizing in store operations with consistency. update if needed
  • Work close with Retail leadership team and cross functional coordination to deliver solutions for the issues defined
  • OT management

BUDGET

  • Manage Retail / Store OPEX
  • Set the review meeting on monthly basis with finance, Retail Operations AD

WW PROJECT

  • Smooth implementation for WW project
  • Work with counterparts in HQ accordingly
  • Structure project framework, set the schedule to launch in the store, smoothly take over to the Store operations team to execute to achieve the goal of the program

LEADERSHIP / PEOPLE MANAGEMENT AND DEVELOPMENT

  • Conducts regular review and provides constructive feedback on subordinate’s performance through monthly touch base and year end appraisal, defining individual development plans
  • Builds cohesive relationships with Project operations and Store operations team, and stores to sustain a positive working environment in which people want to do their best and to be supportive of goals.
  • Engages Store Managers on required contribution to projects, prioritizing them, planning short-medium-long term goals and taking actions to achieve them
  • Establishes and develops effective professional relationships with external and internal business providers
  • Identifies and develop individuals with potential in order to satisfy future organizational needs
  • Exhibits reverence and passion for Gucci, demonstrating enthusiasm and pride in working at Gucci upholding the brand image and representing the company in any situations

Key Requirements

  • Ability to execute and follow the Company strategy
  • Proven ability to drive results and to manage complexity
  • Aware of luxury fashion retail industry with a focus on leading a multicultural stake holders
  • Accountability. Team-player mentality
  • Strong communication skills with Business level English
  • Full time
  • Asie
  • Japan
Postuler

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