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GUCCI - Sales Associate

Gucci - Regular
Wilayah Persekutuan Kuala Lumpur - Malaysia

The Sales Associate is a Gucci Ambassador and is an integral role in nurturing brand loyalty. The key responsibilities include the delivery of excellent service to our clients and the achievement of the monthly sales objectives.

Sales & Client Service

  • Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
  • Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
  • Proactive achievement of monthly sales objectives
  • Follow-up on client enquiries and requests, including after sales services, proactively and independently
  • Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
  • Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
  • Exercise team work and collaboration to ensure that client needs are placed at top priority

Visual Merchandising Management

  • Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines


  • Adhere to all in-store SOPs
  • Assist with cashiering and daily closing settlement
  • Stocks receiving and packing in the respective categories assigned
  • All other related duties as assigned by the Store Manager

Inventory Control

  • Conduct category scans for inventory purposes
  • Assist with stock maintenance and cycle counts
  • Replenishment of display merchandise as required

Job Requirements

  • Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry, preferably with a proven track record in luxury fashion.
  • Candidates with WSQ Diploma in Retail Management will be preferred
  • Well-groomed with a pleasant disposition
  • Customer service oriented and driven in sales
  • Inquisitive mindset with the ability to engage
  • Independent individual with strong decision making skills 
  • Passionate in growing a career within the luxury fashion industry
  • Full time
  • Asie
  • Malaysia

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