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GUCCI - Store Trainer

Gucci - Regular
Ho Chi Minh - Vietnam

Role Mission The mission is to develop, implement and deploy training & coaching to store team. This includes coordinate and agree training objectives and activities with the Retail Training Manager/Country Trainer and Store Manager, conduct training and coaching, monitor and measure the impact in terms of business performance and/or people performance and promoting appropriate learning culture.

Key Accountabilities

  • Partner with Retail Training Manager/Country Trainer and Store Manager to analyse and identify specific skills gaps and training needs in line with business requirements and store personnel assessment
  • Define training plan, organize and deliver in person training and coaching for store personnel.
  • Work with central digital learning team in assign and monitor digital training.
  • Provide constant update and reporting to Retail Training Manager/Country Trainer and Store Manager.
  • Monitor overall store training plan, KPIs, training productivity and impacts on business.
  • Ensure that store personnel embrace is a self-learning culture in the flow of work.
  • Develop specific training activities at store level leveraging Global Retail Training assets (contents, tools, etc) and creating best practices.
  • Contribute to the creation of innovative training solutions.
  • Establish good working relationship and people skills handling different level of stakeholders

Key Requirements

  • Min. 5 years in the retail industry (ideally including retail shop floor management)
  • Previous experience in roles where training and development was part of the job mission
  • Knowledge of adult learning techniques
  • Proven experience of presentation and people development
  • Possess learning agility in embracing leveraging digital tools
  • Fluency in English, knowledge of other languages is appreciated
  • Well spoken, can do attitude and high teamwork competency
  • Full time
  • Asie
  • Vietnam