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SAINT LAURENT Retail Operations Assistant

Saint Laurent - Fixed Term (Fixed Term)
Singapore - Singapore

ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

ROLE

We are currently seeking a Retail Operations Assistant who will report to the Retail Operations Manager as part of our dynamic team in South East Asia.

MISSION

This primary mission of this role is to support the Retail Operations in ensuring that the retail stores within the Singapore and Malaysia network are given a high level of support to safeguard maximum efficiency and productivity in their daily operations.  They will also be the first point of contact for the store teams for day to day operational issues.

Store Operations

  • Ad Hoc issue support (e.g. Logistic, IT, Aftersales, BOH, Mall Operations)
  • Communicate with store & different functions to improve store operation and efficiency
  • Ongoing evaluation on store operation efficiency and seek for room for enhancement

Reports

  • Generating key reports for both Singapore and Malaysia on a weekly/monthly/quarterly

Store Support

  • To monitor the levels of inventory and ensure that any requests for stationery are handled efficiently
  • To pack and organize delivery of the stationery which has been requested from the stores once received from HQ
  • Ordering of materials and supplies from APAC HQ
  • To conduct store visits on a regular basis to determine what further support is needed

Uniform and Packaging

  • To be fully trained and conversant with the packaging guidelines and ensure that store staff are utilizing the updated guidelines when HQ release changes
  • To conduct the uniform allocation for all new joiners within the region and upon the release of new season uniforms
  • To conduct system write-offs for the allocated uniforms
  • To check and pack returned uniforms for reallocation and recycle old uniforms as part of the second life project
  • To share updated guidelines with stores when HQ release changes

Liaison with vendors

  • To assist the Retail Operations Manager in monitoring the standard of work of vendors including contractors and collect feedback where relevant
  • To assist in negotiations for relevant market rates
  • Budget tracking and compilation of information to facilitate the budgeting process
  • To liaise and coordinate with contractors for store defects
  • To engage store security where necessary
  • To act as the liaison between the stores and MIS on urgent cases
  • To conduct the declaration of invoices for custom clearance purposes

LUCE

  • Phone procurement
  • Monthly billing review
  • Training and launch support
  • Handling the set up for newly joined staff members / data and client transfer

Sustainability

  • Advocating and monitoring golden rules execution in store level
  • NUS(Account creation, electricity bill submission, Quarterly Energy Board
  • Environment Report
  • Sustainable Initiatives

Security & Safety

  • CCTV, ATS,Bulgary Alarm, Shoppertrak system error or maintenance

The above is a non-exhaustive list and the Retail Operations Assistant will also be required to support on key Retail Operations projects as well as with any other ad-hoc management requests.

PROFILE

  • Proactive approach and can-do attitude
  • Good team player
  • Structured and detail-oriented with good organizational and time management skills
  • Confident communicator

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

  • Full time
  • Asie
  • Singapore
Postuler

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