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Department Manager

Gucci - Regular
Santa Fe - Mexico

About us

Through our new contemporary vision at Gucci, we are inventing a wholly modern approach to fashion and redefining luxury for the 21st century. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity

We are currently seeking a Department Manager who will report to the Store Manager in our Santa fe store.

Your opportunity

To be accountable for one department of the store. Lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture and a genuine customer centric attitude.

Perform with high integrity in operations, supporting the team on a daily basis to develop their skills as well as monitoring the financial performance and visual merchandising presentation of the department to exceed budget and goals.

How you will contribute

  • Drive and maximize opportunities and sales performance to overachieve the sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
  • Collaborate with local Merchandising team providing effective feedback on products and collections to grow the business.
  • Develop and implement business action plans in collaboration with the Store Manager to enhance sales for each product category, clients and segments.
  • Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with clients, ensuring the highest level of customer service is provided.
  • Lead the team on executing superior customer service and after sales experience, to increase and retain customer loyalty.
  • In partnership with the Marketing/CRM teams, implement strong clienteling initiatives aimed at retaining and developing high potential clients. 
  • Provide support and ongoing feedback to the associates and ensure the development of motivation, sense of belonging and business involvement.

Who you are?

A professional with proven experience in stockroom or a similar role within retail industry, able to handle multiple tasks in a fast paced and high energy environment, Detail oriented with team player mentality and excellent communication skills

Why work with us?

This is a fantastic opportunity to join the Gucci adventure and become part of a thriving merchandising team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce.
We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

  • Full time
  • front.continent.central-america
  • Mexico
Postuler

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