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Assistant Store Manager Sloane Street

Balenciaga - Casual
- United Kingdom

About us Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the iconic French fashion house defined the concept of modernity and elegance through the mastery of techniques and the use of innovative fabrics. With the appointment of Demna Gvasalia as artistic director of the collections in 2015, he continues to uphold the vision of Cristóbal Balenciaga through his exquisite techniques, masterful cuts and by constantly pushing boundaries. Balenciaga offers women’s and men’s ready-to-wear, handbags, shoes, accessories, eyewear and a fragrance for women, subsidiary of Kering. We are currently seeking a Sales Associate who will report to the Store Manager as part of our dynamic team in Selfridges.

How you will contribute

To work alongside the Store Manager with regards to management and also day-to-day operations of the store. You will optimize sales by leading and motivating the team, by developing customer loyalty and improving existing relationships whilst acting as an ambassador for the Brand.

Missions :  

-      Welcoming and accompanying customers during the sales process ;

-      Introducing and highlighting the collection, ensuring the Merchandising policy is enforced ;

-      Increasing the store’s turnover, together with the Store Manager ;

-      Involvement in the store’s commercial development and its follow-up : reporting, procedures, cash management, assisting with sales… ;

-      Team management : involvement in the recruitment process and staff appraisals, regulars briefings, product training, uniform management ;

-      Managing stock and inventory control ;

-      Preparing deliveries and transfers between stores, in coordination with stockists ;

-      Managing repairs and alterations ;

-      Developing customer relationship management (CRM), handling disputes….

Who you are

You have a proven successful experience selling luxury products and managing sales teams.

You possess excellent communication skills, a sense of responsibilities ; you are available and quick to react.

You are well-organized and have a working knowledge of Microsoft Office.

Ideally, you have your own customer file and are fashion-oriented.

Your English is fluent and you possibly speak a second language.

  • Full time
  • Europe
  • United Kingdom

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