How you will contribute

• To develop and maintain good product knowledge and provide excellent customer service
• An understanding of current products, trends and collections and ensuring that customers
are informed and aware
• To replenish stock and maintain high standards of merchandise and product presentation
• Handling customer complaints, seeking assistance where necessary, ensuring issues are
resolved to the satisfaction of the customer and the company
• Keep up to date with customer requirements and operating procedures
• Be aware of daily sales targets and performance against them. Use appropriate sales
techniques to ensure they are met
• To ensure that all procedures and policies are understood. To carry out work according to
those standards.
• Personal appearance and presentation must be strictly in line with company standards
• Adheres to Security and Health and Safety regulations
• Opening & closing the Store according the needs of the business, in line with Company
security rules
• To carry out additional duties when and where necessary within the defined levels of
responsibility and accountability of the Sales Consultant role

Who you are

• Previous experience in a similar role
• Knowledge of Mandarin will be considered as a plus
• Experience in a customer service role with face-to-face customer contact
• Ability to adapt to frequent change and a high pressure environment
• Ability to initiate contact and communication
• Motivated by being a team player with a common goal

How you will contribute

• To develop and maintain good product knowledge and provide excellent customer service
• An understanding of current products, trends and collections and ensuring that customers
are informed and aware
• To replenish stock and maintain high standards of merchandise and product presentation
• Handling customer complaints, seeking assistance where necessary, ensuring issues are
resolved to the satisfaction of the customer and the company
• Keep up to date with customer requirements and operating procedures
• Be aware of daily sales targets and performance against them. Use appropriate sales
techniques to ensure they are met
• To ensure that all procedures and policies are understood. To carry out work according to
those standards.
• Personal appearance and presentation must be strictly in line with company standards
• Adheres to Security and Health and Safety regulations
• Opening & closing the Store according the needs of the business, in line with Company
security rules
• To carry out additional duties when and where necessary within the defined levels of
responsibility and accountability of the Sales Consultant role

Who you are

• Previous experience in a similar role
• Knowledge of Mandarin will be considered as a plus
• Experience in a customer service role with face-to-face customer contact
• Ability to adapt to frequent change and a high pressure environment
• Ability to initiate contact and communication
• Motivated by being a team player with a common goal