BALENCIAGA Store Manager Vienna
Balenciaga - Regular
Vienna - Austria
We are currently seeking a Store Manager for our Vienna Store.
You will lead the store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. You will be responsible for promoting the brand to clients and guarantee the quantitative and qualitative goals assigned to bring the store at its full potential.
How you will contribute
You will lead the Sales team in achieving targeted quantitative and qualitative goals
oversee floor coverage, client service, visual merchandising standards and operational functions
ensure Balenciaga signature and client experience are executed and consistent over time
develop clienteling mindset and client's loyalty and retention from beginners to VICs
attract, develop and retain talents by creating a positive work environment and a feedback culture
ensure that all the processes are in compliance with legal, safety, security, sustainability, HR guidelines
ensure execution of Retail Excellence guidelines in the store
manage inventories activities, warehouse stock and report immediately any discrepancies
challenge and improve current processes by sustaining the growth and ensure efficiency and effectiveness
Who you are
you demonstrate consistent experience in a managerial position
you have high sensitivity to clients experience and loyalty
you demonstrate precision, organizational skills, adaptability, openness, listening abilities, curiosity
you have coaching and feedback skills
Why work with us
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
- Full time