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BOUCHERON - Sales Associate Selfridges UK

Boucheron - Regular
London - United Kingdom

At Boucheron, we are looking for a sales associate to join our team of Selfridges in London!

Your opportunity

Directly reporting to the Boutique Manager, this person will have a mission to perform as the brand ambassador, to promote brand image and provide in-depth product knowledge and high standard of customer service to customers.

How you will contribute

  • Act as a brand ambassador and demonstrate in-depth knowledge of the Maison  history, current product collections, trends and market activities
  • Deliver the high standard of customer service/hospitality to all customers
  • To reach the monthly and yearly sales turnover through daily walk-in & our customer database, ensure proper customer follow up actions
  • Ensure professional knowledge of our brand, products and marketing activities
  • Assist in daily operations including but not limited to stock management and shop presentation
  • CRM development (Strategy & Practice)
  • Process payments and handle cash and credit/debit cards
  • Market intelligence (Regular Competitors Updates)
  • To participate in merchandising feedback at boutique to increase the brand exposure & customer attraction

Who you are

  • Minimum 3 years of retail frontline experience, experienced from luxury jewelry and watches industry will be an advantage
  • Passionate in luxury jewelry, positive and mature mindset
  • Ability to adapt to changing and target-oriented environment
  • A good team player with good communication skills, customer service mindset and the ability to build and maintain customers relationships
  • Good command of Cantonese, English and Mandarin
  • Immediate availability is preferable

Why work with us?

Boucheron is part of the Kering Group, this is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

  • Full time
  • Europe
  • United Kingdom

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