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GUCCI Client Development Manager (Experiential Moments)

Gucci - Regular
Milano - Italy

ROLE MISSION: The mission of this newly created role is to develop highly engaged clients into new levels of connection with the brand and with the Gucci teams. The objective for this role is to establish for them adapted product and service oriented actions to enhance their Gucci cross-channel journey. This will include an excellent execution of experiential moments and gifting for customers in each distribution channel.

KEY ACCOUNTABILITIES:

  • Develop enhanced guidelines to elevate client experiential moments
  • Develop a meaningful gifting program for the client segments to focus on
  • Coordinate the world wide experiential moments and gifting plan
  • Ensure an excellent coordination & communication with Regions
  • Strong qualitative development of customer data base

     

KEY REQUIREMENTS:

  • Important experience in the fashion/luxury business
  • Important experience in retail / customer marketing
  • Track record in developing customer engagement programs
  • Track record in defining and executing customer and corporate events
  • Exposure to corporate activities
  • Exposure to global market activity
  • Optimistic, open minded and creative spirit
  • Great communication and team player skills
  • Very good English level required
  • Full time
  • Europe
  • Italy
Postuler

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