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GUCCI Germany Training Manager

Gucci - Regular
Munich - Germany

Role Mission The Training Manager will work within the EMEA Training team to execute corporate strategy at local level with the support and line management and In-Store Training Ambassador. This role will focus on retail managers to enhancing their skills in people management and enabling the delivery of the training path.

Key Accountabilities

  • Cooperate with the EMEA Training Manager in the identification, design, development and execution of training programs for our organization
  • Support the EMEA Training Manager in localizing the WW training programs according to the Regional and sub-regional needs
  • Deliver continuous training within retail and corporate personnel, planning training plans during the year, revising programs as necessary
  • Provide innovative training approaches leveraging on technological tools
  • Create and maintain training records to produce reports
  • Design and deliver coaching paths both for stores management
  • Know all retail KPIs and translate them into specific training or coaching programs on the specific needs
  • Design and deliver interactive training sessions on brand values and customer experience and service quality as well as office function subjects
  • Assist in coordinating training meetings and any ad hoc projects
  • Follow up training actions and monitor results in terms of people skills and business result
  • Propose new initiatives, estimating related training costs
  • Support the delivery of training across the EMEA Region

Key Requirements

  • 4+ years of experience in a similar Training role, preferably in a retail environment
  • The ability to work to tight deadlines within a fast paced environment
  • A flexible and agile approach to working
  • Strong client orientation approach gained through a client centric business
  • Experience in delivering Management and Leadership training
  • Knowledge and experience in varied coaching techniques  
  • High energy individual that is passionate about delivering the training agenda
  • Strong ability to build trusted relationships through a professional but personable approach  
  • Excellent interpersonal, presentation, communication and influencing skills
  • Demonstrates a passion for fashion and our product
  • Ability to travel and deliver training across the EMEA Region if or when required
  • Full time
  • Europe
  • Germany
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