Ajouter à mes favoris Ajouté à mes favoris

GUCCI Globe Project Customer Service Staff (Temporary)

Gucci - Agency
Vezia - Switzerland

Role mission Main mission of this role is to support order management and customer service processes during the transition to a new ERP tool. The person in charge of this role will have the possibility to follow the transition phase and will acquire experience both in old and new processes related to order management and customer services.

Key Accountabilities

  • Customer Master data modification and creation.

  • Product Master data modification and updating in the case of special flow (Make to Order, Samples)

  • Wholesalers and Direct Customers orders import and creation during the sales campaign

  • Orders cancellation and monitor of data consistency

  • Contact with Customers to manage orders requests and to monitor orders status

  • Monitor of the respect of customers priorities for deliveries

  • Management of return processes, both direct and not direct customers

  • Daily collaboration with Commercial Department

  • Reporting and monitor of the order status and returns status, so to provide a clear vision to the other area of the company

Key Requirements

  • Experience in similar position from 1 to 2 years
  • Bachelor’s degree in economics or related fields
  • Strong analytical abilities
  • Experience in using Office package: Word, Excel, PPT and Business Intelligence tools to produce report and KPIs
  • Experience in ERP AS400 (Stealth, Stealth 3000) is a plus
  • Detail oriented and extreme accuracy
  • Collaborative skills to work in a project team and to support different levels of activities (form project coordination to operative activities in data migration)
  • Full time
  • Europe
  • Switzerland
Postuler

Offres similaires

kering job offer
PUBLIÉE LE 15/09/2022

KERING OPERATIONS Integrated Logistics Customs Operations Representative (Fixed Term)

Agency
Supply Chain
Europe - Switzerland - St. Antonino

gucci job offer
PUBLIÉE LE 08/09/2022

GUCCI Shipping & Export Coordinator

Regular
Supply Chain
Europe - Switzerland - Cortaillod

kering job offer
PUBLIÉE LE 02/09/2022

KERING OPERATIONS Integrated Logistics Allocation & Shipping Planning Representative (Fixed-Term)

Agency
Supply Chain
Europe - Switzerland - Vezia

kering job offer
PUBLIÉE LE 02/08/2022

KERING OPERATIONS Integrated Logistics Customer Service Representative (Fixed-Term)

Agency
Supply Chain
Europe - Switzerland - Vezia

kering job offer
PUBLIÉE LE 10/02/2022

KERING OPERATIONS Integrated Logistics DDA Incoming Representative (Fixed Terms)

Agency
Supply Chain
Europe - Switzerland - St. Antonino

kering job offer
PUBLIÉE LE 10/02/2022

KERING OPERATIONS Integrated Logistics Customs Operations Staff (Fixed Terms)

Agency
Supply Chain
Europe - Switzerland - St. Antonino