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GUCCI IT Retail Business Partner

Gucci - Regular
Firenze - Italy

As IT Regional Business Partner you will be the point of reference of the Regions for main projects / activities where the impact or execution is extended to HQ or other regions. In particular, she/he acts as a point of reference for the Regional or HQ Top Management, to keep a strong relationship between business and IT, to realize the quality assurance in the most important projects / initiatives, by keeping the defined priorities. You will provide internal consultancy to the Business with particular reference to the Retail area, with focus on Regional processes and in relationship between HQ and Regions. Further, you will represent also the connection between Regions and Kering Technologies (HQ and Regional), as a means of the Business needs and priorities. As Performance Manager you will monitor, track and ensure that the activities of the IT Corporate Solutions Department are conducted in accordance with established requirements, constraints and internal standards.

Key Accountabilities

  • Understand business requirements with particular reference to the Retail area. Works with various staff members to design possible solutions; understands risks and impacts
  • Supports the business in the definition of new solutions and/or enhancements of existing systems
  • Closely works with the project team to ensure delivery on time with expected solution
  • Anticipate, whenever possible, business evolution and needs, to define an evolutionary roadmap in information systems.
  • Owns IT strategic plan on behalf of the business for the area of responsibility
  • Manages scouting for market solutions, involving appropriately other areas of Gucci IT
  • Ensure that established IT Service Management best practices are understood and applied
  • Is the escalation reference for IT Business & Corporate Solutions Teams major issues given his/her knowledge and experience on the field
  • Ensures that an effective communication within the IT Business & Corporate Solutions area and with other IT areas is in place and effective
  • Ensures the proper adoption and execution on internal processes and procedures
  • Supports an effective management of Suppliers
  • Supports the IT Business & Corporate Solutions Area Managers, in the preparation of the budget, coordinating and supervising the budget creation process (Budget, Forecast 1 and Forecast 2)
  • Monitors staff performance to detect any gap in the required skills and expertise
  • Supports the IT Business & Corporate Solutions Area Manages in the definition of training plans aimed at fix potential gaps


  • At least 3-4 years of proven working experience as IT Retail business analyst role
  • Deep knowledge of the main Retail project management methodologies; better if applied in  processes in luxury fashion industry
  • Strong relational skills and ability to efficiently manage relations with internal customers, suppliers and business references
  • Degree in Engineering
  • Soft skills:
    • Negotiation skills
    • Dealing with conflict
    • Quality client service techniques
    • Decision making
    • Propensity for innovation
  • Technical skills:
    • Business Analysis
    • Conceptual Modeling
    • Process Approach
    • Project management methodologies
  • Full time
  • Europe
  • Italy

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