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KERING OPERATIONS Transport Operational Manager Air and Sea

Kering - Regular
NOVARA - Italy

About us Kering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Integrated Logistics Business Unit services lie at the heart of our customers’ satisfaction, providing worldwide coordination of our products’ distribution, together with a flawless after sales service. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. We are currently seeking a Transport Operational Manager Air/Sea who will report to the Worldwide Transport Manager as part of our dynamic team in Trecate.

Your opportunity

You will be part of the WW Transport team handling the Transport Operation AIR/SEA for our Brands with the best service providing an excellence support on all transport needs, in cooperation with other departments. You will manage a dedicated team of Transport Specialist to deliver results and solutions on time, with quality and in cost. You will lead special project/initiatives to implement and deliver advanced solutions, improvements, and new processes.

How you will contribute

  • Daily manage a team of Transport Specialist to drive transport operation flows with leveraging external partners (forwarders broker) and regional counterpart (Brands and internal regional Team)
  • Ensure a consistent achievement of all the business requirements from a transport operation prospective and assure daily Transport operations in line with agreed KPIs
  • Manage all incidents and unexpected events occurring during transport operations and provide timely communications and action plan
  • Proactively collaborate and interact with all the external providers collaborating to design all transportation request or special projects (tailored solution)
  • Actively supervise all transportation production by identifying risks and bottleneck situations in advance. Actively define mitigation and control mechanism to protect and maximize our overall service to the brands
  • Coordinate, organize and control inbound from production, return, outbound flows of all purchased/sold goods, according to delivery priorities, partnering with selected freight forwarders
  • Manage direct relationships with shippers in order to identify and solve any possible problem
  • Verify that shippers and stores receive all the necessary documentation to monitor the imports and the shipping progress
  • Ensure deliveries are done on time and respecting all requirements (transit time, quality, cost)
  • Follow up special shipments, updating Brand Retail/Supply Chain departments (new opening, special collection, private sales, urgency)
  • Interact with the Brand Customer Service teams to provide customers with timely information on shipments’ progress / exceptions
  • Report issues, service failures, operational hiccups into transport ticketing system and actively partner with internal and external stakeholders, including Technology department
  • Contribute to develop alternative and sustainable transport mode (sea, rail, air, etc.)
  • Properly and timely address claims to the dedicated company department

Who you are

  • Proven experience in the transportation field at multichannel companies or even at first relevant couriers/transporters with global presence and complex organizations
  • An individual with a robust technical background in transportation gained in a company with a multinational distribution network, built on operations department within complex organization in a global landscape
  • Pragmatic leader and fast to respond to Operational transportation events and business demand
  • An excellent problem solver with strong organizational skills, able to handle priorities and deadlines with an entrepreneurial mindset
  • Flexible, adaptable and proactive manager able to coop also in high stress, fast-paced environment within complex organization
  • You have strong ability on stakeholder management and effective communication skills
  • A professional data oriented, with a quantitative mindset and high level of attention to details
  • Systems savvy with advanced Excel knowledge; Power BI skills as a plus
  • Sensitive and pragmatic approach to research / implement sustainable transport solution
  • Master’s degree in business management or Engineering as a plus
  • Italian and English fluent (both written and spoken), French is a plus

Why work with us?

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth, and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • Europe
  • Italy

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