KERING Run/Contribution Frontend Project Manager
Kering - Regular
Paris - France
We are currently seeking a Run/Contribution Frontend PM to join the eCommerce & Omnichannel team.
The Run/Contribution Frontend PM, will be part of the eCommerce & omnichannel team who is in charge of global development of the eCommerce platform for Alexander McQueen, Saint Laurent, Balenciaga and Bottega Veneta. He/She will be the main point of contact of run teams and brands to build up business processes and support all stakeholders in using the platform.
How you will contribute
Manage run activities:
Act as an expert support to run teams and help to manage complex issues by bringing your functional expertise
Act as a key facilitator to identify the technical cause and contribute to solve it in the agreed SLAs
Monitor recurrent issues/major pain points and propose action plans
Training and change:
Flag training needs and support in the functional learning curve
Spot new business processes or tool usage weaknesses and conduct associated change/adoption plans
Conduct ad hoc trainings
Document new features user guides and maintain an up-to-date documentation
Support to build activities:
Support to contribution in testing environments for testing and training purposes
Support business analysts and product managers on training and testing
Who you are
Knowledge of SalesForce Commerce Cloud
Problem solving and analytical mindset
Tech issues understanding and comprehension of information system flows
Structured, organized and rigorous
Proactive and team player with a positive mindset
Strong operational & adaptive capacities
Excellent written and spoken English skills
With experience on e-business, ideally on luxury
Why work with us?
Would you like to be a key actor of the affiliates business & help support to solve run issues ? Join the team !
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time