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Pomellato Retail Operations Specialist

Pomellato - Regular
- France

About us Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the world of jewellery, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colorful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, unconventional. Today Pomellato is a global luxury jewellery brand with over 60 flagship boutiques and corners around the world.

We are currently seeking at a Retail Operations Specialist to join the Western Europe team of Pomellato based in Paris.

Under the supervision of the Retail Operations Manager, you will get to work closely with the retail teams of Western Europe (France, Montecarlo, UK, Spain & Belgium) as well as with HQ departments.

How you will contribute

  • Assist boutiques with ad-hoc requests on maintenance, IT, logistics & other daily operations to ensure stores are smoothly operated
  • Support the Retail Operations manager in planning and monitoring the store maintenance, security & operations budgets (OPEX)

  • Coordinate with the Retail Store Design Team & Retail Operations Managers, the new store opening & relocation projects

  • Monitor stock transfers between stores & HQ
  • Assist boutiques with after sales & in using new SalesForce platform for repair management

  • Follow retail KPI’s and provide store and staff performance analysis

  • Contribute to the creation & roll-out of the new store handbook for standardizing  in-store operations &  work on special projects as needed

Profile

Master 1 or 2 - University degree, Business school

Previous experience in retail mandatory, ideally in luxury goods

Strong organizational skills, structured and with exceptional attention to detail

Good communication and interpersonal skills

Fluent in English & French, Italian is a plus

Proficient use in Microsoft Office (Excel, Word, PowerPoint)

  • Full time
  • Europe
  • France
Postuler

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