GUCCI Facilities Manager - Central, Mid-Atlantic & Canada
Gucci - Regular
New York - United States of America
Role Mission
The Manager, Facilities and General Services – Central and Canada, based in Gucci’s New York Corporate Office, is responsible for overseeing the overall repairs and maintenance, facility operation and continued architectural requirements of the Central, Mid-Atlantic and Canada region stores, including U.S. and Canada. The Manager will work closely with store Operation Managers and vendors/contractors to identify problems, develop short and/or long-term sustainable solutions and coordinate all work. The scope includes scheduling, coordinating, negotiating, as well as following through of all Central, Mid-Atlantic and Canada retail facilities maintenance such as HVAC, cleaning, MEP, fire protection systems, elevator inspections, general repairs as well as store close outs.
Key Accountabilities
Repairs and Maintenance
- Maintain relationships with all Store Directors and Operations Managers;
- Assist the team in coordinating small scale layout improvements such as fixture reconfigurations and special project installations in collaboration with Store Planning and Worldwide team;
- Identify problems and work on solutions, coordinating with the Store Directors and vendors;
- Liaison with the store teams, Visual Merchandising as well as vendors to ensure minimal store/business interruption;
- Coordinate repairs and maintenance of stores through Service Channel (website and app);
- Drive and implement the use of Service Channel with all Store Directors, Operation Managers and vendors;
- Review all cost proposals, challenging where needed;
- Maintain status update of costs and schedule for review with Senior Manager of Facilities and General Services;
- Develop and maintain cost summary of all maintenance work (OPEX and CAPEX maintenance) reviewing with Finance and Senior Manager, Facilities and General Services;
- Make periodic site visits to ensure store conditions are up to Gucci regional and WW standards;
- Keep track and maintain all records for floor plans, specs, materials and preferred vendor list for each store and corporate location;
- Review installations on site as required, verifying that repairs and lay-out improvements are being installed correctly;
- Review and approve proposal and invoices on a timely basis;
- Follow up with outstanding repairs and maintenance issues;
- Provide status update to Senior Manager, Facilities and General Services regularly;
- Address urgent facilities issues immediately;
- Escalate any issue to Senior Manager of Facilities and General Services as needed;
- Maintenance of all relevant files;
- Any other facilities and general services work in Central, Mid-Atlantic and Canada as directed by Senior Manager, Facilities and General Services.
Key Requirements
- 2 – 3 years’ experience;
- Must have advanced knowledge of MS Word, Excel, PowerPoint and Service Channel;
- Knowledge of standard quality means and materials in construction and millwork for luxury retail environments;
- Excellent written and verbal communication skills;
- Must have excellent follow through and be highly organized;
- Ability to work well under pressure in a fast-paced environment;
- Able to take initiatives and take charge of work without daily supervision;
- Comfortable working with various departments, stakeholders, internal and external;
- Bachelor’s degree, preferably in construction administration field;
- Light lifting required occasionally for events setup;
- Ability to travel on a frequent basis – 25 – 30%.
EOE M/D/F/V
- Full time
- Amérique du Nord
- United States of America