POMELLATO - Operations Specialist
Pomellato - Regular
New York - United States of America
We are currently looking for a Operations Specialist in our corporate office that will facilitate order fulfillment, repairs and shipping procedures between stores, clients and the office
How you will contribute:
The candidate will work within the Operations Team and will be responsible for the following activities:
Posting all orders provided by Sales Managers into in to the system, pulling merchandise when creating invoices and memo documents, and prepare merchandise for delivery
Calculate shipping cost, value, and prepare shipping and generate shipping labels for mailing
Prepare merchandise for trunk shows and department store counters
Work with Pomellato S.p.A. in entering and sending purchase orders.
Coordinate shipping and delivery dates with merchandise from S.p.A
Work with Customer Service Department at S.p.A for repairs, including approval of cost, delivery, and shipping.
Prepare documents for temporary exports for Italy and organizing operational needs with outside carrier/vendors
Organizing shipping and receiving of carnet inventory
Collect and verify all jewelry returns
Work with Marketing, Sales and HR for consignment jewelry and loaned merchandised
Quality control inspection on all merchandise received
Organize security checks and restocking of the merchandise storage
Check all merchandise received from Italy and enter into system
Track items out on consignment for specific accounts as assigned by Operations Manager
Logging in and out of all packages, both received and sent.
Aid in counting for all inventories with the Operations Manager
Communicating issues and questions to various corporate departments (specifically, Wholesale and Retail), sales managers, and stores
Answering questions via telephone inquiries
Restock packing and shipping supplies
Coordinate repairs, including shipping and deliveries, and do minor polishing as necessary.
Filing, including copies of invoices and papers associated with duty drawbacks. Assist with duty drawbacks as required.
Perform other related duties as assigned.
Who you are:
High school diploma or equivalent; Bachelor degree preferred
Oral and written communication skills
Experience with customer relations,
Ability to multi-task and establish priorities.
Ability to maintain organization in a changing environment.
Knowledge in Italian, a plus
- Full time
- Amérique du Nord
- United States of America