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GUCCI Assistant Consumer Insight and Analytics Manager

Gucci - Regular
Hong Kong SAR - Hong Kong SAR

About us Through our new contemporary vision at Gucci we are inventing a wholly modern approach to fashion and redefining luxury for the 21st century. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. We are currently seeking a Assistant Consumer Insight and Analytics Manager as part of our dynamic team in Hong Kong.

How you will contribute

To Contribute in Department KPIs achievement by providing insights from your accurate data analysis. Department goals include: Private Appointment Sales, Client Retention, Client Data Collection, Local client Sales Mix and Clients segmentation upgrade.

  • Conduct CRM data analysis and translate into qualitative insight for management strategy planning and decision making
  • Propose of CRM KPIs in regional level, to monitor and track the performance and assist stores to achieve the target
  • Develop and maintain timely CRM reports for local and regional management review
  • Validate date accuracy of data collection and database maintenance
  • Propose target audience for different marketing tools and events
  • Support in-store events such as RSVP with Fashion GPS

Who you are

  • Bachelor Degree preferably in Marketing, Statistics, Quantitative Analysis, Business Administration or other related discipline
  • Minimum 5 years working experience in CRM Data Analysis and knowledge in Fashion Luxury Retail industries is an advantage
  • Proficiency in Macro Excel
  • Analytical skill and sensitive to number
  • Good interpersonal and communication skills
  • Good command of written and spoken English and Chinese

Why work with us?

This is a fabulous opportunity to join the Gucci adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • Asie
  • Hong Kong SAR

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